SBR Worldwide, LLC, its affiliates (collectively referred to in this Privacy Statement as "we" or "SBR"), recognize the importance of protecting the privacy of all information provided by users of our websites, registrants for our e-mail communication, and all other customers of our products and services. We created this policy with a fundamental respect for our customers' right to privacy and to guide our relationships with our customers. This Privacy Statement discloses the privacy practices for all websites, products, and services owned by SBR including but not limited to SamRichter.com, Certified AI 360, AI 360 GPT, AI 360 Tools, the Business Leadership Roundtable, the Sales Intel Engine, the Know More University, YouGotTheNews, YouGotBlogs, and/or any other products and/or services that Sam Richter and SBR Worldwide, LLC is a primary owner or business.

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IMPORTANT NOTE: By using any products/solutions/services created and/or offered by Sam Richter and SBR Worldwide, LLC, including but not limited to Certified AI 360, AI 360 GPT, and AI 360 Tools, you agree to this Privacy Policy AND the Legal Agreements and Terms of Use found at https://www.knowmore.university/p/privacy and https://www.knowmore.university/p/terms.

 

Information Collection and Use

SBR collects information from our website users, subscribers, and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.

 

Registration and Ordering

When using some of our websites and signing up for our online services, including Certified AI 360; when subscribing to our e-newsletters; and/or when attending trade shows, in-person events, and when participating in our webcasts; users may be asked to register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address, and phone number), and other information may be requested (such as the size of a company, etc.). For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We also use such information to improve our service, for marketing purposes, and/or for industry reporting purposes.

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For our services that require payment (purchasing a book; attending an event; purchasing access to an online program such as Certified AI 360; etc.), we use third-parties for payment processing and thus, your privacy relationship is with that third-party. Some of the information the third-parties may collect includes credit card information (such as account name, number, and expiration date along with identifiable information including but not limited to address, phone number, and email address), which is used for our agent's billing purposes only, and is not otherwise shared.

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Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter. We have features where our customers can submit information to us (such as our feedback forms). Where such submissions include requests for service, support, or information, we may forward them to our agents, as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes and to help us to serve customers better.

 

AI Tools Data Collection and Use

When you use AI 360 GPT, AI 360 Tools, or any AI-powered features within Certified AI 360, you may input queries, prompts, company names, individual names, documents, and other information. The following describes how we handle this data:

  • User Inputs: Information you enter into AI 360 GPT or AI 360 Tools (such as company names, individual names, industry queries, uploaded documents, and prompts) is used to generate outputs and provide the requested services. We do not sell or share your specific inputs with third parties for their marketing purposes.
  • AI Processing: AI 360 GPT and AI 360 Tools utilize third-party artificial intelligence services, including but not limited to OpenAI and other large language model providers, to process your queries and generate outputs. Your inputs may be transmitted to these third-party AI services for processing. These third-party providers have their own privacy policies governing their handling of data. We encourage you to review the privacy policies of these providers.
  • Output Data: The outputs generated by AI 360 GPT and AI 360 Tools (such as company analyses, industry reports, personality assessments, and communications) are provided to you for your use. We do not systematically store or retain these outputs unless required for service functionality or troubleshooting purposes.
  • Third-Party Data Sources: AI 360 GPT and AI 360 Tools access publicly available information from third-party sources, including but not limited to LinkedIn, Google, news websites, company websites, and public databases. We do not control the privacy practices of these third-party sources, and your use of information obtained from these sources is subject to the terms and privacy policies of those third parties.
  • Sensitive Information: We strongly advise against entering sensitive personal information, confidential business information, trade secrets, protected health information, social security numbers, financial account numbers, or other highly sensitive data into AI 360 GPT or AI 360 Tools. While we implement reasonable security measures, no system is completely secure, and AI-powered tools involve third-party processing that is beyond our direct control.
  • Usage Analytics: We may collect aggregated, anonymized data about how AI 360 GPT and AI 360 Tools are used (such as which features are most popular, frequency of use, and general query categories) to improve our services. This aggregated data does not identify individual users or their specific queries.

 

Data Collection, Storage, and Breach Policies

For emails you send to us, we use Office365. We do back up our email data file to cloud-based backup services, and you agree to abide by their Terms.

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For some of our online programs, including Certified AI 360, we use Teachable as our back-end hosting platform and all data resides on the Teachable platform and their databases. The only data we can see when we look at a user's account is the user's name, email address, IP address on registration and subsequent logins, how often a user logs in, and what Lessons that a user looks at while using the online resource site. We do not have access to any credit card or billing information, and we do not have access to a user's password. We can change a password, but we do not have the ability to see a user's existing password. Teachable's Terms are found at: https://teachable.com/terms-of-use and: https://teachable.com/privacy-policy.

 

For credit card processing, we use Teachable and Teachable uses Stripe to process the payments and maintain subscriptions. In addition, we also use Fastspring to process some of our credit card transactions. With Teachable, Stripe, and Fastspring, we do not have access to any credit card data. Stripe's Terms are found at: https://stripe.com/legal and Fastspring's Terms are found at: https://fastspring.com/privacy.

When you sign up for any of our online programs, including Certified AI 360, we use Zapier to send registration information that includes only first name, last name, email address, the Course signed up for, and the date of sign up. That information is stored in ConvertKit, which we use to send instructional and informational emails. For our online demonstrations and webinars, we use Zoom, and their Terms are found at: https://zoom.us/terms

 

Our CRM system may store your identifying data. We collect client information and data in our CRM including but not limited to name, company name, email address, phone number, conference/event information, fees paid, and relevant relationships.

We do not maintain any servers or databases and instead, rely upon the third-party vendors highlighted above and possible other third parties not mentioned above. In the event of a data breach at any of our third-party relationships, we would follow the communication instructions provided to us by the breached company, and the company itself may communicate directly with any impacted users.

 

Third-Party AI Service Providers

AI 360 GPT and AI 360 Tools utilize third-party artificial intelligence platforms to provide services. These may include but are not limited to:

Your use of AI 360 GPT and AI 360 Tools constitutes your acknowledgment and acceptance that your inputs may be processed by these third-party services according to their respective privacy policies.

 

Communications from Us

In order to best serve our customers, we may send updates that contain important information about our products and services, including updates about Certified AI 360, AI 360 GPT, AI 360 Tools, new features, new lessons, and program enhancements. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone, or regular mail. In addition to such service and product-essential messages, our customers will receive information about SBR and our products and services.

 

Automatic Data Collection

Our websites, newsletters, and, from time to time, certain other products and services, including Certified AI 360, AI 360 GPT, and AI 360 Tools, may have features that automatically collect information from customers, to deliver content specific to customers' interests and to honor their preferences. This information assists us in creating products and services that will serve the needs of our customers.

For example, we may use "cookies," a piece of data stored on the user's hard drive containing information about the user. Cookies benefit the user by requiring login only once, thereby saving time while on our website. If users reject the cookies, they may be limited in the use of some areas of our website.

 

Additionally, we may note some of the pages the user visits on our websites and via our email newsletters through the use of special links, pixel tags (also called clear gifs), and web beacons. The use of cookies, links, pixels, and web beacons enable us to track and target the interests of our users to enhance the experience on our sites and via our email newsletters.

For our internal purposes, we gather date, time, browser type, navigation history, and IP address of all visitors to our websites. We use this information for our internal security audit log, trend analysis, and system administration, and to gather broad information about our user base.

 

We may combine information supplied by a customer at registration with website usage data to learn more about users and their preferences in the content of the site. We may use this information to tailor services to your interests. We do not disclose this information to third parties.

 

With Whom Your Information is Shared

SBR will not sell, rent, or lease your personal information to others except as described in this Statement. SBR shares personal information in the following ways:

 

SBR may retain service providers and suppliers to deliver complete products, services, and customer solutions and to assist SBR with marketing and communication initiatives. This includes third-party AI service providers necessary to deliver AI 360 GPT and AI 360 Tools functionality.

 

From time to time, SBR participates in marketing initiatives with other companies. As part of these initiatives, certain SBR services and marketing communications are delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both SBR and the other companies participating in these initiatives. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies.

 

Except as described in this Statement, SBR will not share the personal information you provide to SBR with non-SBR third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of SBR or its subsidiaries; or (iv) protect the personal safety of SBR employees and third parties.

 

Preferences

Our customers are given the opportunity to opt out of email marketing lists by following the directions at the bottom of our promotional emails. Please note that we will endeavor to implement your preference requests within a reasonable time, although for a time you may continue to receive mailings, etc., while we process your request.

In addition, please note that even after such request is implemented, you will continue to receive account or subscription information directly related to the product or service for which you registered (or which you otherwise agreed to receive), including important updates about Certified AI 360, AI 360 GPT, and AI 360 Tools.

 

Security

We use reasonable precautions to protect information about our customers while it is stored on our servers or in transit to our vendors processing on our behalf. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

 

For AI 360 GPT and AI 360 Tools, we implement reasonable security measures to protect data in transit and at rest. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security, particularly when data is processed by third-party AI service providers.

 

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. For Certified AI 360 members, we retain account information for the duration of your membership and for a reasonable period thereafter for record-keeping purposes.

Inputs to AI 360 GPT and AI 360 Tools are generally processed in real-time and are not systematically stored by SBR after the output is delivered, except as may be necessary for service functionality, troubleshooting, or as required by our third-party AI service providers according to their data retention policies.

 

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing of your personal information
  • The right to data portability

 

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Statement. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

 

Links

Our websites contain links to other sites. SBR is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website to which we may link that may collect personally identifiable information.

 

AI 360 GPT and AI 360 Tools may display information sourced from third-party websites. Clicking on links to these third-party sources will take you to websites operated by third parties with their own privacy policies, which we encourage you to review.

 

Children

SBR websites, including Certified AI 360, AI 360 GPT, and AI 360 Tools, are not directed at individuals under thirteen years of age and SBR does not intend to collect any personally-identifiable information from such individuals.

 

International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and third-party service providers are located. By using Certified AI 360, AI 360 GPT, AI 360 Tools, or any of our services, you consent to the transfer of your information to the United States and other jurisdictions as necessary to provide our services.

 

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These may include the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. SBR does not sell personal information as defined by the CCPA. To exercise your California privacy rights, please contact us using the information provided at the end of this Privacy Statement.

 

Notification and Changes

If we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.

For questions about this Privacy Statement, contact:

SBR WORLDWIDE, LLC

18540 Beaverwood Road Minnetonka MN 55345

Tel: 612.655.3397

Email: info@sbrworldwide.com